【Taiwan】
USTINI provides two delivery methods: Home Delivery and 7-11 Store Pickup.
1. Home Delivery (Ships within 2-5 business days)
Delivery time: Weekdays during working hours and Saturday mornings.
Delivery range: Taiwan (main island).
Delivery days: Depending on the courier’s actual situation (3-7 business days).
Delivery range: Taiwan (main island).
Delivery days: Depending on the courier’s actual situation (3-7 business days).
※ Currently not available for Taiwan offshore islands. Please choose 7-11 store pickup or contact LINE Customer Service.
2. 7-11 Store Pickup (Ships within 2-5 business days)
Please fill in the recipient’s full name. At pickup, you must present identification that matches the recipient’s name.
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 7 days.
Delivery days: Depending on 7-11 logistics (2-5 business days).
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 7 days.
Delivery days: Depending on 7-11 logistics (2-5 business days).
※ 7-11 store delivery size limit: maximum 3 pairs per order.
※ If the customer fails to pick up more than 2 times, they will be blacklisted for store pickup.
※ If the customer fails to pick up more than 2 times, they will be blacklisted for store pickup.
【Hong Kong】
USTINI offers 7-11 Cross-border Home Delivery and 7-11 Cross-border Store-to-Store. For inquiries, please join LINE Customer Service.
1. 7-11 Cross-border Home Delivery
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
2. 7-11 Cross-border Store-to-Store
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 2 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 2 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ Multiple delivery methods are available: 7-11 pickup, SF Express Locker, SF Service Point, SF Store. Size and time limits vary. Please check below details or contact LINE Customer Service.
Order limits: 7-11 pickup / SF Locker: 2 pairs; SF Service Point: 5 pairs; SF Store: 10 pairs.
Pickup time: 7-11 pickup within 2 days; for SF rules, please check SF Express Official Website.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
Order limits: 7-11 pickup / SF Locker: 2 pairs; SF Service Point: 5 pairs; SF Store: 10 pairs.
Pickup time: 7-11 pickup within 2 days; for SF rules, please check SF Express Official Website.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Macau】
USTINI offers 7-11 Cross-border Home Delivery and 7-11 Cross-border Store-to-Store. For inquiries, please join LINE Customer Service.
1. 7-11 Cross-border Home Delivery
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
2. 7-11 Cross-border Store-to-Store
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 2 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 2 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 store pickup size limit: maximum 2 pairs. Shipping fee calculated by size and weight. For questions, contact LINE Customer Service.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Singapore】
USTINI offers 7-11 Cross-border Home Delivery and 7-11 Cross-border Store-to-Store. For inquiries, please join LINE Customer Service.
1. 7-11 Cross-border Home Delivery
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ According to Singapore regulations, if a single order (including goods and shipping) exceeds SGD $200, the recipient may be taxed. Please evaluate your order total before checkout.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ According to Singapore regulations, if a single order (including goods and shipping) exceeds SGD $200, the recipient may be taxed. Please evaluate your order total before checkout.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
2. 7-11 Cross-border Store-to-Store
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 3 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 3 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 store pickup size limit: maximum 1-2 pairs. Shipping fee calculated by size and weight. For questions, contact LINE Customer Service.
※ According to Singapore regulations, if a single order (including goods and shipping) exceeds SGD $200, the recipient may be taxed. Please evaluate your order total before checkout.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ According to Singapore regulations, if a single order (including goods and shipping) exceeds SGD $200, the recipient may be taxed. Please evaluate your order total before checkout.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Canada】
USTINI offers 7-11 Cross-border Home Delivery and 7-11 Cross-border Store-to-Store. For inquiries, please join LINE Customer Service.
1. 7-11 Cross-border Home Delivery
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【China】
USTINI offers 7-11 Cross-border Home Delivery. For inquiries, please join LINE Customer Service.
7-11 Cross-border Home Delivery
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs and total value shouldn't exceed ¥2,000. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ The recipient will receive a verification SMS from SF Express. The recipient must click the link in the message and upload images of the front and back sides of Chinese ID card.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ The recipient will receive a verification SMS from SF Express. The recipient must click the link in the message and upload images of the front and back sides of Chinese ID card.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Japan】
USTINI offers 7-11 Cross-border Home Delivery. For inquiries, please join LINE Customer Service.
7-11 Cross-border Home Delivery
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Korea】
USTINI offers 7-11 Cross-border Home Delivery. For inquiries, please join LINE Customer Service.
7-11 Cross-border Home Delivery
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Malaysia】
USTINI offers 7-11 Cross-border Home Delivery and 7-11 Cross-border Store-to-Store. For inquiries, please join LINE Customer Service.
1. 7-11 Cross-border Home Delivery
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
2. 7-11 Cross-border Store-to-Store
Please fill in recipient’s full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 3 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 3 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 store pickup size limit: maximum 2 pairs. Shipping fee calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Philippines】
USTINI offers 7-11 Cross-border Home Delivery. For inquiries, please join LINE Customer Service.
7-11 Cross-border Home Delivery
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Thailand】
USTINI offers 7-11 Cross-border Home Delivery and 7-11 Cross-border Store-to-Store. For inquiries, please join LINE Customer Service.
1. 7-11 Cross-border Home Delivery
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
2. 7-11 Cross-border Store-to-Store
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 3 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
When the product arrives at the designated store, you will receive a pickup SMS. Please pick up within 3 days.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 store pickup size limit: maximum 2 pairs. Shipping fee calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ If not picked up on time, it will be re-sent by home delivery. Extra fees borne by customer.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【United States】
USTINI offers 7-11 Cross-border Home Delivery. For inquiries, please join LINE Customer Service.
7-11 Cross-border Home Delivery
Please fill in recipient’s English full name, phone, email, and address. At pickup, you must present identification matching the recipient’s name.
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
Delivery days: Depending on 7-11 logistics (usually 7-14 business days).
※ 7-11 home delivery size limit: maximum 10 pairs. Shipping fee is calculated by size and weight. For questions, contact LINE Customer Service.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
※ Customs duties or taxes may apply depending on local regulations. Any additional charges will be borne by the recipient.
※ Customers who fail to pick up more than once will be blacklisted.
※ For returns/exchanges, international shipping costs will be borne by the customer.
【Others】
USTINI provides SF Express Home Delivery. For inquiries, please join LINE Customer Service.
SF Express (Freight Collect)
Order Instructions:
1. Place an order on the USTINI official site and select Credit Card / Apple Pay.
2. Address and phone can be filled arbitrarily (e.g., Taichung City, Shengang District, Zhongshan Rd. 928 / 0912345678).
3. In the order remarks field, write Overseas Address / Recipient Name / Recipient Phone / E-MAIL.
1. Place an order on the USTINI official site and select Credit Card / Apple Pay.
2. Address and phone can be filled arbitrarily (e.g., Taichung City, Shengang District, Zhongshan Rd. 928 / 0912345678).
3. In the order remarks field, write Overseas Address / Recipient Name / Recipient Phone / E-MAIL.
Shipping Fee Instructions:
Freight collect – fees will be charged by the driver upon delivery.
Approx. 1 pair = 1.5kg / 2 pairs = 3kg, etc.
Please use the SF Express website to estimate international freight based on your order quantity and shipping destination.
Freight collect – fees will be charged by the driver upon delivery.
Approx. 1 pair = 1.5kg / 2 pairs = 3kg, etc.
Please use the SF Express website to estimate international freight based on your order quantity and shipping destination.
※ If delivery cannot be completed due to personal reasons, the package will be destroyed locally and no refund will be issued.
※ Processing time: 2-3 days after order. If restocking is required, 7-14 days.
※ No return/exchange for overseas orders. For size questions, please contact LINE Customer Service.
※ Customs duties vary by country. If your country charges tariffs or remote area fees, buyers must pay these themselves.
※ Processing time: 2-3 days after order. If restocking is required, 7-14 days.
※ No return/exchange for overseas orders. For size questions, please contact LINE Customer Service.
※ Customs duties vary by country. If your country charges tariffs or remote area fees, buyers must pay these themselves.